Sales Assistant - Hamburg

Job Description

Our client is a vibrant and stylistic Italian family business with long industrial history, and a high level of specialisation. The brand features product-centric passion, and promotes a ‘durable & sustainable’ fashion concept, featuring inner and outer qualities that make it immune to the passing of time and fleeting trends.

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We seek like minded Sales Assistants (both full time and part time position available) for their Store in highly luxury shopping district of Neuer Wall, Hamburg.

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Responsibilities

• The main task of the Sales Assistant is to be responsible for excellent customer service and sales.

• Greet customers that enter the shore.

• Be involved in stock control.

• Assisting clients to find the goods and products they desire.

• Being responsible for processing cash and card payments.

• Stocking shelves with merchandise.

• Answering queries from customers.

• Reporting discrepancies and problems to the superiors.

• Giving advice and guidance on product selection to customers.

• Balancing cash registers with receipts.

• Dealing with customer refunds.

• Keeping the store tidy and clean.

• Responsible dealing with customer complaints.

Successful applicants will have

• Fluent both German and English languages

• Previous retail sales experience in luxury fashion

• Good working knowledge of computer systems, and SAP

• Strong interactive skills, written and oral

• Flexible, adaptable and able to perform well under pressure

• Excellent organizational and problem solving skills